Moda Lab understands you care about how your personal information is used and shared, and we take your privacy seriously. Please read the following to learn more about our privacy practices. By using or accessing the Services in any manner, you acknowledge the practices and policies outlined in this Privacy Policy, and that we will collect, use, and share your information in the following ways.
Remember that your use of Moda Lab’s Services is subject to the Terms of Service, which incorporates this Privacy Policy. Any terms we use in this Privacy Policy without defining them have the definitions given to them in the Terms of Service.
What does this Privacy Policy cover?
This Privacy Policy applies to modalab.co, and all other websites, applications, widgets, products, services, and other offerings (collectively, the “Services”) owned and operated by Moda Lab Wholesale, and our affiliates and subsidiaries (collectively, “Moda Lab SAS”) that link to this Privacy Policy. This Policy covers our treatment of the personal information we gather through use of our Services.
What Information does Moda Lab Collect?
We collect information about your use of our Services. We also gather various types of personal information, as explained in more detail below.
Information You Provide to Us
We receive and store any information you knowingly provide to us. If you create an account or place an order with us, we may collect personal information such as:
Retailers
When you register as a Retailer with Moda Lab, we will collect your first and last name, email address, phone number, business address, website, social media, store name, store address, years you have been in business, and projected sales figures.
Order Fulfillment. If you place an order to purchase goods from Brands through Moda Lab, we will also collect information to facilitate that order, such as your shipping address, Tax Identification Number, and payment information.
Identity Verification. In some cases, we may request additional information to validate your business, such as photos of your store or your company’s social media profiles. In some cases, we may request information such as your tax identifier or other government issued numbers or financial or lease records to establish your account limits.
Brands
Account Registration. When you register as a Brand with Moda Lab, we will collect your first and last name, brand name, website, address, phone number, and information about your brand such as the primary category of products you provide, the countries you operate in, and your social media profiles.
If you are accepted as a Brand for Moda Lab, we may ask for additional information to build out your profile such as your profile photo, wholesale pricing and order requirements, and years you have been established.
Moda Lab collects demographic information including race, ethnic origin, disability and sexual orientation to allow Brands to indicate their affinities and values on their profile. This information is entirely optional.
Optionally, you may choose to provide information about your existing retail customers to refer to Moda Lab, such as their name, store name, and email address.
Order Fulfillment. When you receive an order through Moda Lab, we will collect information to facilitate that order, such as your Tax Identification Number, tax class, and bank account information so we can pay you.
Using the Services
When you browse and use our Services, we collect information about the items you browse, show interest in, and buy. Some of our Services allow you to create audio-visual content, which can be streamed live to other Moda Lab users in some cases. Depending on the functionalities, these Services may access the camera and/or microphone on your device and record your image and voice.
Communications with Us
We collect personal information from you when you communicate with us, for example when you request information about our services, contact our Support team, apply for a job, or register for our newsletter.
Surveys, Sweepstakes, and Contests
We may ask you to participate in optional surveys, where you may be asked to provide personal information.
Additionally, we may conduct sweepstakes or contests where you may be asked to provide personal information. This information may be used to contact you about the sweepstakes or contest, and for other purposes as permitted by law, including promotional and marketing purposes. Additionally, note that some jurisdictions require us to publicly share information about sweepstakes and contest winners.
Forums and Social Media
Our Services may provide forums, blogs, social media pages, or other channels where individuals may review purchases, talk about their experience using our Services, or “like” or “share” content to social media. Note that content provided for and posted in these channels, including by you, is public and that the processing of your information might be subject to the policies and notices of third parties that make such channels available or index such content.
Information Collected Automatically
Whenever you interact with our Services, we automatically receive and record information on our server logs from your browser or device, which may include your IP address, geolocation data, device identification, the type of browser and/or device you’re using to access our Services, and the page or feature you requested.
Additionally, we, as well as third parties that provide content, advertising, or other functionality on our Services, may use cookies, pixel tags, local storage, and other technologies to collect information automatically through our Services.
These technologies are small data files that we transfer to your browser or device that allows us to provide and enhance our Services. You may be able to change the preferences on your browser or device to prevent or limit your device’s acceptance of these technologies, but this may prevent you from taking advantage of some of our features.
Please refer to our dedicated Cookie Notice for more information on how we use cookies and similar automatic collection technologies when providing our Services.
Analytics
We may use analytics service providers, including Google Analytics, to collect information regarding visitors to our Services, such as their behavior on our Services or information about their demographic. For more information about Google Analytics
How Does Moda Lab Use the Personal Information It Collects?
We use the information we collect about you for various business purposes as described below.
To provide you with our Services
- Enter into a contract with you
- Allow you to set up a user account and profile
- Fulfil your requests for products and services
- Allow you to create and share content with others
- Communicate with you about your account and updates to our Services
- Determine your order or account limits and eligibility for extended payment terms
- Process applications, transactions, and payments
- Allow you to register for events
- Facilitate communications between you and other users
For our legitimate business interests
- Analyze how you use the Services
- Understand user interest and engagement on the Services
- Engage in marketing or sales outreach
- Provide customized content, offers, or Services, including marketing content via email, postal mail, social media, SMS, or other channels, subject to applicable laws
- Research and develop Services
- Improve and streamline our Services
- Verify your identity and prevent fraud
- Detect security incidents; protect against malicious, deceptive, fraudulent, or illegal activity
- Ensure quality control
- Debug to identify and repair errors
- Enforce our Terms and policies
- Audit or other compliance activities